Legal

Terms of Use

Last updated: 7 July 2026

These terms govern the use of the SlavicPartner platform (website; a mobile app is in preparation), which is operated by Global Ads OÜ, a company established in Estonia. By registering on the platform you are deemed to accept these terms.

1. Membership requirements

• Membership is open only to natural persons who are at least 18 years old.
• Each person may open only one account.
• All the information you provide at registration (name, age, marital status, occupation and so on) must be accurate and up to date.
• The declaration of marital status is essential: SlavicPartner is a serious marriage platform. Members who declare themselves single, divorced or widowed but are found to be married are permanently banned, and their re-registration is blocked at the email address level (using an irreversible digest).
• Your account is personal; it cannot be transferred to or used by anyone else.

2. Paid services and refunds

• Subscriptions: membership plans (Premium, Gold, VIP) are valid until the end of the period purchased. If you cancel, the plan stays active until the end of the period; no partial refund is made for the remaining time.
• Icebreaker refund: if there is no reply to the icebreaker you sent within 72 hours, half of the credits spent is refunded automatically.
• Other credits: credits that have been used (translation, boost, gift and so on) are not refunded. The credit balance cannot be converted into money or transferred outside the account.
• Prices are in euro (€); the Turkish lira amounts shown on screen are for information only. Payments are processed securely through our payment service provider.
• The right of withdrawal under EU consumer legislation ends, in respect of the part already performed, as soon as you give your explicit consent to the immediate performance of the digital service.

3. Prohibited behaviour

The following behaviour is strictly prohibited:

• Asking other members for money, gifts, card details or financial help; giving investment or crypto advice.
• Harassment, threats, insults, obscene content or persistent unwanted behaviour.
• Trying to move members quickly to channels outside the platform (WhatsApp, Telegram and so on). This is the most common first step of fraud.
• Creating fake profiles, using someone else's photos or identity.
• Commercial promotion, agency activity or communicating on behalf of third parties.
• Trying to bypass the platform's security measures, scraping data, using bots.

4. The platform's rights

• We reserve the right to suspend or permanently ban without warning accounts that break the rules. Payments made on banned accounts are not refunded.
• For member safety, messages inside the platform go through an automated security scan and may be reviewed by our security team when necessary. The details are explained in the Privacy Policy.
• We may remove content that breaks the rules (photos, profile text, messages).
• We may change the scope, features and prices of the service; the period already purchased under existing subscriptions is not affected by such changes.

5. Limitation of liability

• SlavicPartner is an intermediary platform that introduces its members to each other. We are not a party to the relationships, correspondence, meetings between members or their consequences, and we accept no liability for them.
• No guarantee of marriage or of a match is given. Compatibility scores are an algorithmic estimate, not a commitment.
• Identity verification and security scans reduce risk but do not remove it; we cannot guarantee the accuracy of members' statements in every case. Before you meet in person, read the Safe Meeting Guide.
• The service is provided "as is"; uninterrupted or error free operation is not guaranteed. Without prejudice to mandatory consumer rights, our liability is limited to the total amount you have paid to the platform in the last 12 months.

6. Termination

• You can permanently delete your account at any time in the Settings → Account section; your data is deleted in accordance with the Privacy Policy.
• In the event of a breach of these terms we may terminate your membership immediately (section 4).

7. Governing law and disputes

These terms are governed by the law of the Republic of Estonia; the Estonian courts have jurisdiction over disputes. Your rights arising from the mandatory consumer protection rules of the country in which you reside are reserved.

8. Geographic scope: residents of the United States

The service is not offered to persons residing in the United States of America. Users residing in the United States cannot become members of the platform and cannot use the service. Accounts found, at registration or afterwards, to be resident in the United States are closed. This restriction is applied so that the service remains outside the scope of United States legislation (including IMBRA).

9. Age limit: 18+ and zero tolerance

The platform is open only to persons who are at least 18 years old, and zero tolerance applies to the presence of minors on the platform. During verification, the date of birth on the document is checked and the declared age is confirmed. Accounts found to belong to someone under 18 are closed immediately and re-registration is blocked.

10. Right of withdrawal (14 days)

Under EU consumer legislation you have a 14 day right of withdrawal when purchasing paid digital services. However, when at the time of purchase you give explicit consent to the immediate performance of the digital service and acknowledge that performance has begun, your right of withdrawal is lost in respect of the part performed. Since membership plans and credits become available at the moment of purchase, the right of withdrawal ends with that consent. For withdrawal requests: destek@slavicpartner.com

11. Appealing moderation decisions

You have the right to appeal decisions to suspend or permanently ban your account. The decision is sent to you by email together with its reasons. You can submit your appeal on the page slavicpartner.com/itiraz; appeals are reviewed by our team and the outcome is communicated by email.

12. Contact and support

For frequently asked questions and support requests you can use the Help Centre. When we receive your request, we reply as soon as possible. Email: destek@slavicpartner.com