Help Center

You can permanently delete your account under Settings → Account. Your data is deleted in line with the Privacy Policy.

You can browse the site, but to send likes and messages you need to verify your email address. You can request the verification email again after logging in.

You upload your ID document and a selfie where your face is clearly visible; our team compares them and reviews your application as soon as possible. Your documents are used only for verification and are never shown to any member.

Verification is optional but rewarded: female members upload an ID document and a selfie, male members upload a selfie taken on the spot. Every application is reviewed by our team by hand; approved members get a badge and rank higher in discovery. Profiles without a badge are visible too, which is why our AI-powered system continuously scans for suspicious behavior.

Yes. You can cancel in one click; access continues until the end of the paid period. No refunds are issued for unused time. No hidden terms.

Removing barriers to female membership means more real, active profiles for you. For women, verification is optional: those who upload an ID and a selfie earn a badge and rank higher in discovery. Membership stays free for women permanently. Membership revenue is spent on verification, moderation and fraud protection.

Credits are used for icebreakers, translation (5 credits per match / 30 days) and gifts. They never expire. If your icebreaker isn't answered within 72 hours, half of the credits are refunded automatically.

Everyone declares their marital status at sign-up, and this declaration is visible on the profile. A member found to be married is permanently banned, their email address is blacklisted as an irreversible hash and they cannot re-register. The report button is one click away on every profile and in every chat.

Your messages are translated instantly by AI. The original text and translation appear side by side; both sides write and read in their own language.